IPA North America
IPA
IBA

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October 12, 2006

[IPA Employee]
IPA
1250 Barclay Boulevard
Buffalo Grove, IL 60089

Dear [IPA Employee],

It has been quite the experience having [IPA Consultant] and [IPA Consultant] working in our company for the past seven weeks. This business has been very strong for the past fifteen (15) years; however, it is the future that is important. It became evident that in order to remain strong and move to the next level of business, we needed to make some changes. IPA came to the rescue!

From the initial consultation and analysis, to the final day of on site work, IPA has proven their abilities time and again. Everything was laid out and explained in detail and then action was taken. The business was gone through very thoroughly with a distinct determination to succeed. Each of our profit centers were analyzed which resulted in the setting of budgets, goals, incentives; training and more. Our employees had very positive comments about [IPA Consultant] and [IPA Consultant] throughout the entire process.

We believe the business will be better prepared and more profitable as we move into the future and we are so confident of this that we have already scheduled IPA to return to our facility for a business "check up" early in 2007. We would highly recommend IPA to any business that has the strong desire to change or improve the profitability and direction of their company.

Regards,

[IPA Client]


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IPA Retail Client Opinions

"The experience, familiarity, and enthusiasm [IPA] has for dealerships and consulting are impeccable."

"I am extremely happy with the results..."

"...has exceeded my expectations by putting a comprehensive Business Growth Plan ... into place."

"IPA [has] helped me focus my company, and myself, for continued growth..."

"Working with [IPA] has been an educational experience."

"We would highly recommend IPA to any business..."